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Faisal.chughtai@expressnews.tv
24 days ago
I regret to inform you that although the Wasp3D Express Free Edition has been successfully installed on our system, we are facing several issues with its functionality:

1- my asset store is showing nothing

2-wax service is not running by default

screen shot attached of my store asset

 my store assets.jpg You have insufficient rights to see the content. my store assets 1.jpg You have insufficient rights to see the content. path.jpg You have insufficient rights to see the content. path5.jpg You have insufficient rights to see the content. path2.jpg You have insufficient rights to see the content. path4.jpg You have insufficient rights to see the content. path3.jpg You have insufficient rights to see the content.

vipul@beesys.com
22 days ago
Dear Wasp User,

We have reviewed the case and it appears that the templates may not have been downloaded at the time the issue was initially reported. However, we can see that the templates were downloaded later, and they should now be visible under your categories.

Please let us know if you need any further assistance — we’ll be happy to help.

Best regards,

Team Wasp

Mandeep Singh
22 days ago

I regret to inform you that although the Wasp3D Express Free Edition has been successfully installed on our system, we are facing several issues with its functionality:

1- my asset store is showing nothing

2-wax service is not running by default

screen shot attached of my store asset

 my store assets.jpg You have insufficient rights to see the content. my store assets 1.jpg You have insufficient rights to see the content. path.jpg You have insufficient rights to see the content. path5.jpg You have insufficient rights to see the content. path2.jpg You have insufficient rights to see the content. path4.jpg You have insufficient rights to see the content. path3.jpg You have insufficient rights to see the content.

Originally Posted by: [email protected] 

Hi Faisal,

Thanks for downloading the Xpress Edition!

To get up and running quickly, we recommend checking out the quick start guide on the Wasp3D Store Wasp3D Xpress Page 

Additionally, You can download the Quick Start guide in PDF form from this link - Wasp3D Quick Start Guide PDF 

These should cover the basics of installation and initial setup including the free download of Wasp3D Xpress Templates. If you run into any issues or have questions, feel free to post them here and we’ll help you out.

Welcome aboard!

— Wasp3D Team

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